Frequently Asked Questions

Program Enquiries
What does the website pricing include?
The website pricing includes accommodation, tuition (including meals and field trips), utilities, regular housekeeping services, access to a Coworking Hub and the Boundless community.
How do I select locations for longer-term packages?
You can specify the preferred order of locations upon booking. You can change the location order after booking as long as it's at least 90 days before your check-in date in the new location. Please refer to our Terms of Service (Booking & Payments section) for full details.
What are the cancellation terms?
Please refer to our Terms of Service (Booking & Payments - Cancellations section) for full details of our cancellation terms and a list of the circumstances where cancellation is possible.
How much does it cost to join Boundless Life?
Program costs vary based on location, program length, and housing preferences. Our Family Representatives are happy to discuss pricing details with you during your consultation and help you find a program that aligns with your budget. You can find general pricing guidelines here. 
Boundless Education
What is the tuition for Boundless Education?
Please refer to the Pricing page of our website for full details of our tuition fees.
When does the day start/end at the Education Centers?
Our Education Centers are open 8:45 AM - 3:30 PM Monday-Friday.
Drop-off is at 8:45 am prompt to allow everyone to start their day together.
Pick-up is between 3:15 - 3:30 pm (unless your child is taking part in an Extracurricular Activity).
For children under 7, the first two days of each cohort are half-days (Adaptation Days to give them time to adjust)
How will the kids get into higher education because traditional education systems want records of previous education?
We are working with groups in higher education that are building systems for acceptance into higher education via alternative means. Our students each have a digital portfolio that follows them throughout their educational journey as evidence of progress along with progressive outcomes. Every year more and more universities are welcoming portfolios as admission criteria instead of standardized test results.
What is the class size at Boundless Education? How are kids grouped?
At Boundless Education, we prioritize small class sizes to provide personalized attention and tailored learning experiences. Our classes are grouped by age, with the following educator-to-student ratios:
- Explorer (Ages 1.5–3): 1:4
- Explorer (Ages 4–5): 1:8
- Pathfinder (Ages 6–7): 1:9
- Pathfinder (Ages 8–9): 1:9
- Trailblazer (Ages 10–12): 1:12
- Trailblazer (Ages 13–14): 1:12
What is the maximum age my child can be to attend?
We currently accept children ages 1.5 to 12 in all of our 3 and 4-week Getaway programs. All of our 3-Month Cohorts accept children ages 1.5 to 9 and select locations offer our Trailblazer Program for older children ages 10-14.
Do you have a fully inclusive provision for children with additional needs?
At Boundless Education, our priority is to ensure that every child receives the support they need to thrive.  While we make every effort to create and offer an inclusive learning environment, it is important to acknowledge that Boundless Education does not, at this time, have the full range of resources and expertise required to meet the needs of all neurodiverse students.

To determine the specific needs of each child, the team may request a psychoeducational evaluation is undertaken during the admissions process. This will help ensure we can offer your child a place with every confidence that their needs will be fully met. In certain circumstances, the results of the evaluation may indicate your child has needs that we cannot currently accommodate.
Do the children take part in educational visits and excursions and are the costs of these included? 
We have educational trips every 2 weeks during our 3-Month Cohorts and weekly during our Getaways. These are included in your Boundless Education Tuition Fees.
How do you ensure child safeguarding and inclusion?
We have comprehensive child protection policies in place. Our educators must all complete the appropriate screening and clearance process. In addition to hiring trained professionals, we also provide intensive internal training which includes First Aid. We have experienced personnel assessing a child's learning needs and supporting our educators - who ensure our learners’ well-being socially and emotionally.
How is the education provision accredited?
We are currently in the process of obtaining accreditation from the Western Association of Schools & Colleges (WASC).
What if my child isn't fluent in English?
At Boundless Education, our priority is to ensure that every child receives the support they need to thrive. Our education program is delivered in English.We welcome non-English speaking children 1-5 years old to our Explorers stage, as we’ve seen that the play-based learning approach enables us to gently introduce them to a new language. However, Boundless Education does not, at this time, have the full range of resources and expertise to meet the needs of all non-English speaking students aged 6+. We may be able to accommodate children in this age group with English as a second language depending on their proficiency level.
Boundless Homes & Services
What are the check-in and check-out times for my cohort?
Check-in: Begins at 11:00 AM on the first day of the cohort. While we’ll do our best to have your Boundless Home ready as soon as possible, we cannot guarantee check-in before 3:00 PM local time.

Check-out: Should be completed by 2:00 PM on the last day of the cohort.

If you need an earlier check-in or later check-out, please contact the Boundless Crew in advance, and we’ll do our best to accommodate your request.
Do you offer pick-up and drop services from the airport or port?
Yes, return transfer from and to the closest airport/port is included. Additional charges will apply if you are arriving at an airport or port further afield.
Can we cook and store our food?
Yes. All Boundless Homes are fully inclusive of all the facilities you would expect to find in a modern kitchen.
How equipped will my Boundless Home be?
Your Boundless Home is thoughtfully furnished and designed to ensure comfortable family living. Each home is equipped with all the essentials for your stay, particularly from a kitchen perspective. You’ll find everything you need, including dishes, silverware, utensils, pots, pans, kitchen towels, and other basics.
Can we do our laundry within our Boundless Home?
Yes. All Boundless Homes include a washing machine. Due note that as common in Europe, only some apartments have a machine that includes the drying function.
Is regular grocery delivery available?
Yes. Grocery delivery is available using local delivery services. Level of availability may vary by location.
Is AC/heating available?
Most of our Boundless Homes are equipped with heaters and/or AC. Please check with our Crew for more details.
Are all utility bills included (gas, electric, oil, etc)?
Yes, utilities are included subject to our reasonable usage policy. Please refer to our Terms of Service (Boundless Homes - Utilities Usage & Charging section) for full details.
We have young children – do we need to bring baby equipment with us? 
Boundless will make available a selection of baby and toddler equipment so you don’t have to worry about bringing this with you!  This will include things like potties/toilet inserts, toddler steps, travel cribs, stair gates, etc.  We can discuss your specific requirements when you make a booking enquiry.  
Can Amazon deliver to the Boundless Destinations?
Delivery options depend on the destination. Here’s a quick guide:
- Sintra, Portugal: Yes, Amazon delivers.
- Tuscany, Italy: Yes, Amazon delivers.
- Andalusia, Spain: Yes, Amazon delivers.
- Kotor, Montenegro: Delivery is possible but can be challenging.
- Syros, Greece: Yes, but deliveries must come from another country (e.g., Amazon Germany or UK).
- Bali, Indonesia: Amazon isn’t commonly used, but Tokopedia is a great local alternative.
- La Barra, Uruguay: Yes, Amazon delivers, but shipments are subject to customs duties. Mercado Libre Uruguay is a popular local alternative. 
Are pets allowed?
We permit pets to stay in some of our Boundless Homes subject to local availability. Please discuss your requirements with our Crew and refer to our Terms of Service (Boundless Homes - Pets section) for full details.
Can we book our own accommodation?
Priority is given to families staying in Boundless Homes. However, if our accommodations are fully booked, you may arrange your own housing, provided there is still availability at the Education Center for your children.
How do families connect with each other in the program?
Building connections with other families is a core part of the Boundless Life experience. Prior to the experience, we host a pre-arrival webinar and invite families to connect with each other on our community discussion platform. Once on site, we facilitate regular community activities, social gatherings, and family events designed to bring everyone together. From weekly yoga sessions to cultural excursions, parent meet-ups and children’s field trips, there are plenty of opportunities to bond with like-minded families from around the world. Our local team is also on hand to introduce new families and help foster a supportive, close-knit community.
What is included in the housing?
Our housing is fully furnished and designed for comfortable family living. Each home includes modern amenities, reliable internet, kitchen, washing machine, and easy access to our co-working spaces, educational facilities, and community activities.
Are there workspaces available for parents?
Yes! We provide dedicated Coworking Hub with fast, reliable internet and quiet areas for focused work. This allows parents to maintain their professional routines while enjoying the Boundless Life experience.
Do we have to pay for use of the Coworking Hub?
The Coworking Hub is an included part of the Boundless Service Fee which also covers services such as arrival and departure transfers, community programming, and more.
What support is available on-site?
Each destination has a local Boundless Life team to support you and your family. They’ll help with everything from settling into your new home to organizing community events and activities. You’ll have dedicated support every step of the way.

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