When are check-in/check-out dates and times for my cohort?
Check-in is from 11am on the first day of the cohort. We will do our very best to ensure your Boundless Home is ready as soon as possible, but cannot always guarantee check-in before 3pm local time.
Check-out should be before 2pm on the last day of the cohort.
If an earlier check-in or later check-out is required please discuss your requirements with the Boundless Crew who will do their best to accommodate you.
Do you offer pick-up and drop services from the airport or port?
Yes, return transfer from and to the closest airport/port is included. Additional charges will apply if you are arriving at an airport or port further afield.
Can we cook and store our food?
Yes. All Boundless Homes are fully inclusive of all the facilities you would expect to find in a modern kitchen.
How equipped will my Boundless Home be?
Your Boundless Home is fully furnished and equipped for family living. You will be provided with a Welcome Hamper to make the start of your stay as smooth as possible. This will include essentials like seasoning, cooking oil, sugar, tea/coffee, toilet roll, and kitchen paper.
Can we do our laundry within our Boundless Home?
Yes. All Boundless Homes includes a laundry machine.
Is regular grocery delivery available?
Yes. Grocery delivery is available using local delivery services. Level of availability may vary by location.
Is AC/heating available?
Most of our Boundless Homes are equipped with heaters and/or AC. Please check with our Crew for more details.
Are all utility bills included (gas, electric, oil, etc)?
Yes, utilities are included subject to our reasonable usage policy. Please refer to our
Terms of Service (Boundless Homes - Utilities Usage & Charging section) for full details.
We have young children – do we need to bring baby equipment with us?
Boundless will make available a selection of baby and toddler equipment so you don’t have to worry about bringing this with you! This will include things like potties/toilet inserts, toddler steps, travel cribs, stair gates, etc. We can discuss your specific requirements when you make a booking enquiry.
Can Amazon deliver to the Boundless Destination?
This will vary by location. Please refer to individual location details for current availability but we would also suggest you check with Amazon directly if you are likely to need their services regularly.
Are pets allowed?
We permit pets to stay in some of our Boundless Homes subject to local availability. Please discuss your requirements with our Crew and refer to our
Terms of Service (Boundless Homes - Pets section) for full details.
Can we book our own accommodation?
Booking priority is given to those staying in our Boundless Homes. However, it is possible for families to source their own accommodation if our accommodation is fully booked, providing space is still available at the Education Centre.