What are the check-in and check-out times for my cohort?
Check-in: Begins at 11:00 AM on the first day of the cohort. While we’ll do our best to have your Boundless Home ready as soon as possible, we cannot guarantee check-in before 3:00 PM local time.
Check-out: Should be completed by 2:00 PM on the last day of the cohort.
If you need an earlier check-in or later check-out, please contact the Boundless Crew in advance, and we’ll do our best to accommodate your request.
Do you offer pick-up and drop services from the airport or port?
Yes, return transfer from and to the closest airport/port is included. Additional charges will apply if you are arriving at an airport or port further afield.
Can we cook and store our food?
Yes. All Boundless Homes are fully inclusive of all the facilities you would expect to find in a modern kitchen.
How equipped will my Boundless Home be?
Your Boundless Home is thoughtfully furnished and designed to ensure comfortable family living. Each home is equipped with all the essentials for your stay, particularly from a kitchen perspective. You’ll find everything you need, including dishes, silverware, utensils, pots, pans, kitchen towels, and other basics.
Can we do our laundry within our Boundless Home?
Yes. All Boundless Homes include a washing machine. Due note that as common in Europe, only some apartments have a machine that includes the drying function.
Is regular grocery delivery available?
Yes. Grocery delivery is available using local delivery services. Level of availability may vary by location.
Is AC/heating available?
Most of our Boundless Homes are equipped with heaters and/or AC. Please check with our Crew for more details.
Are all utility bills included (gas, electric, oil, etc)?
Yes, utilities are included subject to our reasonable usage policy. Please refer to our
Terms of Service (Boundless Homes - Utilities Usage & Charging section) for full details.
We have young children – do we need to bring baby equipment with us?
Boundless will make available a selection of baby and toddler equipment so you don’t have to worry about bringing this with you! This will include things like potties/toilet inserts, toddler steps, travel cribs, stair gates, etc. We can discuss your specific requirements when you make a booking enquiry.
Can Amazon deliver to the Boundless Destinations?
Delivery options depend on the destination. Here’s a quick guide:
- Sintra, Portugal: Yes, Amazon delivers.
- Tuscany, Italy: Yes, Amazon delivers.
- Andalusia, Spain: Yes, Amazon delivers.
- Kotor, Montenegro: Delivery is possible but can be challenging.
- Syros, Greece: Yes, but deliveries must come from another country (e.g., Amazon Germany or UK).
- Bali, Indonesia: Amazon isn’t commonly used, but Tokopedia is a great local alternative.
- La Barra, Uruguay: Yes, Amazon delivers, but shipments are subject to customs duties. Mercado Libre Uruguay is a popular local alternative.
Are pets allowed?
We permit pets to stay in some of our Boundless Homes subject to local availability. Please discuss your requirements with our Crew and refer to our
Terms of Service (Boundless Homes - Pets section) for full details.
Can we book our own accommodation?
Priority is given to families staying in Boundless Homes. However, if our accommodations are fully booked, you may arrange your own housing, provided there is still availability at the Education Center for your children.
How do families connect with each other in the program?
Building connections with other families is a core part of the Boundless Life experience. Prior to the experience, we host a pre-arrival webinar and invite families to connect with each other on our community discussion platform. Once on site, we facilitate regular community activities, social gatherings, and family events designed to bring everyone together. From weekly yoga sessions to cultural excursions, parent meet-ups and children’s field trips, there are plenty of opportunities to bond with like-minded families from around the world. Our local team is also on hand to introduce new families and help foster a supportive, close-knit community.
What is included in the housing?
Our housing is fully furnished and designed for comfortable family living. Each home includes modern amenities, reliable internet, kitchen, washing machine, and easy access to our co-working spaces, educational facilities, and community activities.
Are there workspaces available for parents?
Yes! We provide dedicated Coworking Hub with fast, reliable internet and quiet areas for focused work. This allows parents to maintain their professional routines while enjoying the Boundless Life experience.
Do we have to pay for use of the Coworking Hub?
The Coworking Hub is an included part of the Boundless Service Fee which also covers services such as arrival and departure transfers, community programming, and more.
What support is available on-site?
Each destination has a local Boundless Life team to support you and your family. They’ll help with everything from settling into your new home to organizing community events and activities. You’ll have dedicated support every step of the way.